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Customer e-survey

Thank you for participating in this e-Survey. Your candid evaluation of Khalifeh Group products & services is valuable and much appreciated. We are working to improve our quality of our products & services to keep pace with your needs on a world-class level.

Contact Information:

Name:*   Company:*   Phone:*   Extension: Address:*   City:*   State/country:*   Zip or Postal Code:*

What best describes your role in your organization? (Optional)

Sales Manager

Marketing Manager

Customer services

Maintenance engineer

Purchasing Manager

General Management

Other -- Please specify

Overall Service Performance:

Please rate the overall performance of (Khalifeh Group) entire Customer Services.

Excellent Good Average Fair Poor

Customer Support:

How satisfied are you:

With the quality of products? Select Excellent Good Average Fair Poor With the efficiency of the Group's personnel? Select Excellent Good Average Fair Poor With the pricing of the products? Select Excellent Good Average Fair Poor With the ability of personnel to answer your questions? Select Excellent Good Average Fair Poor Is our sales & marketing staff are sufficiently knowledgeable and professional? Select Excellent Good Average Fair Poor That our products delivered in safe conditions? Select Excellent Good Average Fair Poor With communications and follow-up on problem resolution? Select Excellent Good Average Fair Poor With response time on your inquiries? Select Excellent Good Average Fair Poor With the packaging? Select Excellent Good Average Fair Poor If shipment was delivered on date? Select Excellent Good Average Fair Poor Is KALBOARD/KALVISION web site has complete information? Select Excellent Good Average Fair Poor With our web site speed? Select Excellent Good Average Fair Poor If KALBOARD/KALVISON catalogues have complete information? Select Excellent Good Average Fair Poor

Please tell us what we should do to improve the quality of our products we provide to you or your organization:

Please rate the value of KALBOARD/KALVISION compared with the price paid.

Very high value

High value

Average value

Low value

Unacceptably poor value

Would you recommend KALBOARD/KALVISION to colleagues or contacts within your field?

Yes

No

Not sure

Whether it’s a question about your order, suggestions for future orders or just to let us know how we're doing, we want to hear from you.

If you have any difficulties or questions about this survey, contact Khalifeh Group for Advanced Industries LLC in Amman-Jordan at +962 6 4888222 or by e-mail to Shorouq@kalboard.com & lina@kalboard.com

Thank you for taking the time to complete this survey. Select "Submit Survey" now to send your responses to us.